Privacy Policy

Last updated: September 2026

Welcome to Carlie Niehaus Studio. Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about our photography services, or book a photography session with us.

By using our website or photography services, you acknowledge this Privacy Policy and consent to the processing of your personal information as described below, where applicable.

1. Photography Services & Information We Collect

When you enquire about or book a photography session, we may collect personal information such as:

  • Your name and contact details, including telephone number and email address.

  • Booking and session details.

  • Information relating to the child or children being photographed, where necessary for the session.

  • Location or studio-related information required to arrange your session.

  • Payment and invoicing information.

  • Photographs and other visual media captured during your photography session.

  • Consent documentation from parents or legal guardians where images of minors are involved.

We only request information that is reasonably necessary to provide and manage our photography services.

2. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and communicate with you about your photography session.

  • Schedule and manage photography bookings.

  • Provide photography services and prepare your photographs.

  • Process payments and maintain appropriate business records.

  • Communicate with you regarding your session, gallery or photographs.

  • Provide secure access to your completed photo gallery.

  • Meet our legal and contractual obligations.

  • Improve our services and client experience.

3. Use and Publication of Photographs

Your privacy and the privacy of your children are important to us.

  • Photographs captured during a session remain the intellectual property of Carlie Niehaus Studio, unless otherwise agreed in writing.

  • Photographs of children or other identifiable individuals will not be published on our website, social media, advertising or other public platforms without the appropriate consent.

  • Where a parent or legal guardian has provided consent for images of a minor to be used for portfolio, website, social media or marketing purposes, those selected images may be used for these purposes.

  • Not all images from a photography session are necessarily suitable or authorised for public display. Some images may therefore remain private and will not appear on our website or social media.

  • Images supplied to clients are intended for personal use unless alternative usage rights have been agreed upon in writing.

  • Photographs may not be commercially reproduced, sold, altered, distributed or used for purposes outside the agreed personal use without written permission from Carlie Niehaus Studio.

4. Photo Galleries, Storage & Security

We take reasonable steps to protect your personal information and photographs from unauthorised access, loss or misuse.

  • Client galleries may be protected by a password or private access link.

  • Access to client photographs is restricted to authorised persons where reasonably required to provide our services.

  • Digital photographs may be stored using reputable third-party cloud or digital storage providers.

  • We take reasonable technical and organisational measures to protect client information and photographic files.

Please note that no method of electronic storage or transmission can be guaranteed to be completely secure.

5. Cookies & Website Information

Our website may use cookies and similar technologies to ensure that the website functions properly and to improve the user experience.

Depending on the services enabled on the website, information such as the following may be collected:

  • Browser and device type.

  • General website usage information.

  • Pages visited and approximate time spent on the website.

  • Basic analytics and performance information.

Where third-party services are used for analytics, embedded content or other website functionality, those providers may process information in accordance with their own privacy policies.

6. POPIA – Your Rights in South Africa

In accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA), you may have the right to:

  • Access: Request access to personal information we hold about you.
  • Correction: Request that inaccurate or outdated information be corrected.
  • Deletion: Request deletion of your personal information where there is no lawful reason for us to retain it.
  • Object: Object to certain forms of processing of your personal information, where applicable.
  • Withdraw consent: Where processing is based on your consent, you may withdraw that consent, subject to any legal or contractual limitations.

To exercise your rights or ask questions about how your information is handled, please contact: info@carlie.co.za

7. Third-Party Services & Links

We may use trusted third-party service providers to assist with operating our website, processing payments, delivering online galleries, storing digital files or providing other services necessary to operate our photography business.

Where applicable, these providers may process personal information on our behalf and are expected to take appropriate measures to protect that information.

Our website may also contain links to third-party websites or platforms. We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

8. Children’s Privacy & Parental Consent

Our photography services may involve photographing newborns, babies and children.

We recognise the importance of protecting children’s privacy. Where photographs of minors are involved, we rely on the appropriate consent of a parent or legal guardian for the collection and, where applicable, public use of those images.

Public display of photographs is separate from providing the photographs to the client. A client receiving photographs from their own session does not automatically mean that those photographs may be published by Carlie Niehaus Studio.

Where consent for public use has not been provided, the photographs will not be intentionally used for portfolio, advertising, website or social media purposes.

9. Retention of Information & Photographs

We retain personal information and photographic files only for as long as reasonably necessary for the purposes for which they were collected, to provide our services, maintain appropriate business records, resolve disputes, or comply with applicable legal obligations.

Photographic files may be retained for a reasonable period after delivery to allow for gallery management, client service and potential re-downloads, but long-term storage of photographs is not guaranteed unless specifically agreed upon.

10. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes to our photography services, website, technology or applicable legal requirements.

Any material changes will be published on this page together with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, consent or the use of your photographs, please contact:

Carlie Niehaus Studio
Artfully Captured. Thoughtfully Crafted
Email: info@carlie.co.za